Customer To Customer (C2C)

Parcel Shop

In early 2019, ABX Express started the Parcel Shop project to cater for the C2C market, providing parcel delivery service points at strategic locations. The first two Parcel Shops were officially opened in January 2019 at Kenanga Wholesale Centre and GM Plaza, both located in the heart of Kuala Lumpur. Since then, ABX Express is rapidly expanding its network of Parcel Shops to entire nation with an ambition to serve more communities in Malaysia.

The Parcel Shop provides parcel delivery service with an added value that can’t be found elsewhere. Our Parcel Shop personnel are well trained to provide you with a top-notch customer service experience and are dedicated to ensure the safe delivery of your parcel by regularly track every parcel delivered through the Parcel Shop.


Exceptional Customer Service Experience

  • Well trained and knowledgeable staff.
  • Strive in providing the best customer service experience.
  • Understand your business needs and committed to providing top-notch service.


One Stop Centre

  • Not just to send parcel, but also as a One Stop Centre for all your needs.
  • Do you have any question? Just come to our shop and ask the staff.
  • Our shop staff does tracking and follow-up on your shipment on daily basis.
  • Have a pending shipment? Just contact the shop staff and they will assist you.


Easy to Claim Procedure

  • Hassle-free to claim.
  • Fast and easy process, the shop staff will guide you.
  • Our policy insurance covers up to RM200.