Jobs [ Supervisor OR Executive ] - View
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Job Title: Supervisor OR Executive
Department: Customer Relationship Management
Job Description:

Job Description:

  • Develop trust relationships with a portfolio of major clients
  • Attend / handle incoming calls or emails from customers for any enquiries
  • Identify and provide assistance to resolve issues raised by customer
  • Maintain a positive, empathetic and professional attitude toward customers at all times
  • Ensure customer satisfaction and provide professional customer support
  • Maintain proper records on all communication tracks with customers
  • Build and and maintain strong and long-lasting client relationships
  • Ensure timely and successful delivery of services to customers 

 Requirements:

  • Candidate must posses at least Primary/Secondary School/SPM/”O” Level/Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in any field, preferably Logistic/Transportation or equivalent
  • Preferably Junior Executive specialized in Customer Service or equivalent
  • Fresh graduates are also encouraged to apply
  • Required language(s): Bahasa Melaysia and English
  • Ability to speak in Mandarin will be an added advantage